Understanding Triggers

Triggers are internal and you may not know they are happening or what to do once they are noticed. The one thing you, as a leader, can do is pay attention. Pay attention to the words you use in the office and the words you allow others to use. 

The key is for you to know that triggers are real and not to disregard them as an overreaction. How often do you feel triggered in the office? What do you do about it?